Company Operations Due Diligence

How you will benefit

This report is crafted to analyze your company’s operational processes and performance metrics. It aims to compare these against benchmarks of profitable systems companies. The insights provided will assist you in:

1. Defining your Key Performance Indicators (KP/s).
2. Identifying performance gaps.
3. Developing a plan for performance improvement and enhanced delivery

How We Make a Difference

We will analyze your current operations methods and procedures and the company organization structure. We will then map out an operational strategy and develop viable tactical and strategic plans as well as day-to-day operational best practices to improve the company operational performance.
We have vast experience in conducting similar initiatives with successful systems and security integrators that will save you valuable time and resources to:

1) Assess your project management and operational processes
2) Analyze your company Performance Metrics and compare them to profitable systems and security companies
3) Identify factors directly affecting your company Financial Performance, including
a) Applicable Metrics for the operations and service departments
b) Company organization chart and employee’s roles and tasks
4) Develop a hierarchical list of recommendations, including:
a) Project management methodology
b) Project lifecycle management

The Outcome

This Report will help you:

Identify performance and talent gaps
Define your company KPI’s
Evaluate and redesign (if needed) the major “Gates” in the project flow cycle
(Pre-bid Review, Sales to Ops Turnover, Project Closeout)
Improve your project delivery system
Identify the Operations Team training and development plan

The Process

The process starts by conducting an assessment (process mapping) of the current practices and employee’s performance by conducting a set of interviews with managers and key employees and review existing documentation.

1- Reviewing the current operational processes:
a) Estimating methods
b) Engineering and design methods
c) Sales to operations turnover process
d) Project management methodologies
2-Overall Assessment of the Operations Department Organization Structure
a) Organization Chart
b) Responsibility Matrix and Tasks Assignments

Based on the information gathered and our expertise, we will develop the recommendations which will be identified in the following areas:

1- Organizational Development:
a) Organization Design Guidelines
b) Employees Training and Development
c) Work Assignment/Workload Balancing
2- Project Management Methodology:
a) Standard Project Management Processes
b) Standard Project Management Templates/Checklists